About
Family Business – Personal Service
First-Class, On-Site Delivery of Hydration Products Since 1991
Our team has grown, and our product line has expanded from simply providing bagged ice to producing our own private label of bottled water, electrolyte replenishment products and a range of equipment to seamlessly meet your needs. We are an award-winning family business that delivers national brands with the backing of ownership.
As native Houstonians, we have seen and worked through all the natural disasters that have hit our area with the full commitment of keeping you supplied when others could not deliver. Our level of dedication to all customers is unmatched by any other supplier.
Built on Integrity and Service
Owner Scott McAlister had a vision to create a company that would represent large national names, but still give you small business service without compromise. He wanted to provide a service, in a large industry, that still felt personal and he’s built that vision into every aspect of the business. He’s still the person who answers the phone when you call, and he’s instilled that into his team.
Our expansion in areas and substantial growth has not changed the basic principles we started with 29 years ago: to help solve your hydration needs. With over 300 years of combined employee experience and the largest delivery fleet in the industry, we can quickly develop a customized plan to fit your company. We earn your business daily, delivering on our promises and continuing to provide a level of personal service that has become rare these days. When you chose our team, you will receive consistent service and the finest products on the market. Our drivers and friendly office staff know the importance that hydration plays in your work environment.
FIRST A CUSTOMER, NOW OUR SALES MANAGER
With the highest standard for our team, finding a fit made the most sense with a former customer. Monica Beynaerts joined our team to lead our Business Development and Sales force—transitioning from 7 years on the Buying side. She knew firsthand the level of service our team provided and had extensive experience in Capital Projects Buying and Field Buying and helped further align our service to meet our customer’s needs. She brings a fresh perspective on what the challenges are for customers and gives them a sense of familiarity as she walks them through what our hydration offering looks like. A customer in a 60 day turnaround has vastly different needs than a customer on a 3 year ground up expansion—and her ability to align our offering to their needs helps them feel a sense of understanding they will be taken care of.
GIVING BACK
Our motto has always been: Just Solve People’s Problems! We have been fortunate that huge companies and small businesses alike have allowed us an opportunity to serve them. People helping people is what we have always been about, and our customer’s support has allowed us to do some of our most important work: giving back to our community! As native Houstonians, our love for the city and culture runs deep and nothing makes us prouder than to support our community. Thank you to this great city and state that has supported us and allowed us to be their Hydration Supplier for all these years.
